Material Considerations:
- With any natural stone, there will be natural variances in color and texture. Please keep in mind - these are not flaws, it is nature.
- Natural stone varies in texture, color and patterns from slab to slab.
- A natural stone surface is not totally smooth - there may be pits or fissures that cannot be polished out - it is the stone’s natural state.
- My Granite Guys uses our best judgement when fabricating and placing your seams. Otherwise, if you would like to have an official layout, please let your sales representative know as this must be done post template / pre-production.
- Seam placement is based upon many factors including but not limited to: slab length; cabinet support; appliance compatibility, etc. Some seams might be slightly visible and could possibly be felt by hand.
- Edge profile must be chosen the day of template - if not - Ease Edge will be automatically used.
- Please note - official template changes, or changes during template will affect square footage and pricing.
- We apply 2 coats of 10 year Sealer on all natural stones.
Installation Factors:
- My Granite Guys endeavors to schedule your installation as timely and efficiently as possible. Though we cannot give exact times of arrival, we will give you a general time frame of when to expect our installation team.
- If you cancel an installation less than 48 hours of the assigned installation date, there will be a $200 fee per occurrence.
- All cabinetry must be fully installed prior to templating.
- Any changes by client to the levels of flooring or cabinet locations post template / pre-installation, may cause installation roadblocks, extra charges and delays to installation.
- All cooktops, stoves or sinks must be disconnected prior to installation. My Granite Guys installation team is not responsible for any electrical or plumbing components.
- My Granite Guys is not responsible for damage or scratches to cabinets or walls during removal of existing tops or installation of new tops.
Financial Considerations:
- Trip Charge: A $150 trip charge will be applied for every 30 miles segment above the first 30 miles one way.
- Final payment is due the day of installation at completion.
- Any refund or change in material after deposit is made and/or material is ordered, will be subject to a restocking fee of 20%.
- My Granite Guys accepts checks, cash and credit card payments.
- My Granite Guys offers a 1-year warranty on installation only. Engineered stone is subject to manufacturer’s warranty. Natural stone does not have any warranty as it is a natural material.
- If a natural or engineered stone is used against recommendations, all warranties are void.